1. Agreement to Terms
By accessing or using Tactic Social's platform, website, and applications (collectively, the “Service”), you agree to comply with these Terms of Service (“Terms”). These Terms form a binding legal agreement between you and Tactic Social (“we,” “us,” or “our”). If you do not agree to these Terms, please do not use the Service.
We may update or revise these Terms from time to time, and any changes become effective immediately upon being posted on our website. Your continued use of the Service after updates are posted constitutes acceptance of the revised Terms.
2. Platform Terms and Policies
Tactic Social is a social media scheduling and management tool that allows users to:
- Plan and publish posts across multiple social networks
- Track performance and engagement metrics
- Manage several accounts in one place
- Collaborate with teammates efficiently
- Use built-in tools for content planning and organization
3. Eligibility and Registration
To access and use the Service, you must:
- Be at least 18 years of age
- Complete our sign-up process
- Provide true, accurate, and up-to-date details
- Have the authority to agree to these Terms
- Not be legally restricted from using our Service
You are responsible for safeguarding your account login information and for all activity that occurs under your account.
4. Subscription Plans and Payments
Our Service is offered through different subscription tiers, each with its own features and pricing. By subscribing, you agree that:
- You will pay all fees associated with your selected plan
- Payments are handled securely through our approved payment providers
- Plans automatically renew unless you cancel prior to renewal
- A full refund may be requested within 24 hours of purchase by contacting us at support@tacticsocial.com
- We may adjust pricing with 30 days’ prior notice
5. User Content and Rights
You maintain ownership of all content you post using our Service. However, by posting content through the Service, you confirm that:
- Your content does not infringe on the rights of others
- You are solely responsible for anything you publish via the Service
6. Platform Compliance
When using Tactic Social in connection with third-party social networks, you agree to:
- Adhere to each platform’s content rules and posting guidelines
- Respect all API rate limits and technical restrictions
- Maintain valid and active platform credentials
You must also comply with the official terms and policies of any connected platform, including but not limited to:
7. Privacy and Data Protection
Our handling of personal information is outlined in our Privacy Policy. In particular, we:
- Collect and process data as described in our Privacy Policy
- Use industry-standard methods to safeguard data
- Follow applicable privacy and data protection regulations
- Work to protect your personal details and account information
8. Intellectual Property
Tactic Social owns and reserves rights to all intellectual property associated with the Service, including:
- Our underlying software, source code, and technology
- Logos, trademarks, and brand assets
- Product documentation and marketing materials
- Patents, trade secrets, and proprietary methods
9. Prohibited Activities
You agree not to engage in any of the following while using our Service:
- Breaking any applicable laws or regulations
- Infringing on intellectual property rights
- Attempting to bypass or compromise system security
- Using the Service for unauthorized or unlawful purposes
- Harassing, abusing, or causing harm to other users
10. Termination
We reserve the right to suspend or terminate your account in the following cases:
- If you violate these Terms
- After extended periods of inactivity
- Upon your direct request to close your account
11. Limitation of Liability
To the fullest extent permitted under applicable law:
- Tactic Social is not responsible for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount of fees you have paid to us
- We make no guarantees or warranties beyond what is explicitly stated in these Terms
- We are not liable for the conduct or actions of third parties
12. Indemnification
You agree to indemnify, defend, and hold Tactic Social, its affiliates, and its team members harmless against any claims, losses, damages, or expenses resulting from:
- Your use of or access to the Service
- Your breach of these Terms
- Any content you submit, upload, or distribute through the Service
- Violations of the rights of third parties
13. Governing Law
These Terms are governed and interpreted in accordance with:
- The laws of the Kingdom of Thailand
- The exclusive jurisdiction of Thai courts
- Applicable federal or regional laws where relevant
- International legal principles, where required
14. Contact Information
If you have any questions, feedback, or concerns about these Terms or our Service, please reach us at:
- 📧 Email: support@tacticsocial.com
